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Manufacturing Defects and How to Deal with It According to Kuwait Law

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The lack of legal support from specialists while facing one of the manufactured defects in the purchased commodity may waste your resources and consume a lot of your time. Over 10 years, the Integrated Legal Group has dealt successfully and efficiently with thousands of cases of manufacturing defects that included a wide range of durable goods, and our team of qualified commercial lawyers communicates with the parent company regarding the manufacturing defect to reach satisfactory compensation for the affected customers, and in the event of the manufacturer's failure to respond, the regulators in the country of origin are contacted. Our team of experienced commercial lawyers will reach the most effective results without wasting your time or resources.

The Difference Between Commercial Fraud & Manufacturing Defect:

Discovering the defect or defect means that the product has not achieved or fulfilled the security and safety requirements, and Kuwait's Consumer Protection Act defines the defect as "Any lack of quality, quantity or efficiency, non-conformity of the commodity to the agreed specifications, or to the standards to be adhered to in accordance with the implementing regulations, provided that the defect is not caused by consumer’s behavior.  While commercial fraud is known by the seller، it is well aware that the goods it sells, markets, or distributes are interspersed with a manufacturer's defect, which in turn threatens the quality and safety of the product to the consumer, and commercial fraud cases take a different course from cases of factory defects when dealing with them legally. furthermore, being assisted by an experienced business attorney in Kuwait will provide you with a clear understanding of the main differences between commercial fraud and manufacturing defects.

The difference between durable and non-durable goods:

  • Durable goods: are permanent goods that are used and utilized for long periods without losing their value or interest, and the long period is the period that exceeds two years, and examples of durable goods are real estate, cars, and household appliances.
  • Non-durable goods: are not permanent, whose production life and utilization end in a short period, and which lose value over time such as food and hygiene products.

What procedure is followed in case of a factory defect?

In principle, the person affected by the manufacturing defect shall go to the purchase store, and be provided with all the legal documents proving the purchase process such aa s contract or purchase invoice and if the seller acknowledges the existence of the manufacturing defect, it is obligated to replace the item. If he refuses to acknowledge the manufacturing defect, the aggrieved person must resort to an exprinced Kuwaiti business lawyer specialized in the manufacturing defect cases to represent him before the competent court. The court appoints an expert to prove the manufacturing defect and, based on the expert's report, determines the values and means of compensation for the affected person.

A law firm for manufacturing defects cases in Kuwait

The Integrated Legal Group (ILG) is committed to providing a comprehensive set of services to represent its customers in Manufacturing defects within Kuwait in accordance with the Violation Regulation established by the Kuwait Consumer Protection Act. And also, we are committed to protecting the rights and safety of our customers, ensuring successful outcomes, and providing the necessary legal support while representing them in cases of manufacturing defects to reach the best possible Outcomes.

Contact us today to obtain professional advice and services from the best Kuwaiti commercial lawyers who specialize in cases of manufacturing defects of all kinds