Consumer Protection Act and its application in Kuwait

• To ensure its health and safety when providing it with any commodity or service and not to harm it when it uses the commodity or enjoys the service.
• Ensure the quality of goods and services and the usability of goods for the purpose for which they were prepared.
• Obtain the correct information and data on products purchased or used by the consumer.
• Fair settlement of a legitimate claim, including compensation for misinformation, poor goods, unsatisfactory services, or any practices harmful to the consumer.

• Prosecute or interfere with lawsuits related to the interests of consumers.
• Raising consumers' awareness of their rights by publishing publications, holding seminars, and cooperating with the various media.
• Survey and compare prices and product quality, validate data that determines the content, and report to relevant devices in case of irregularities.
• Provide information to the competent government authorities on problems relating to the rights and interests of consumers and make proposals to remedy them.
• Receive consumers' complaints, verify the seriousness thereof and submit it to the competent authorities.
• Assist consumers who have suffered harm as a result of using, purchasing a commodity, or receiving a service in filing complaints by the competent authorities.

•  ِArtificial price violation.
• Commercial fraud violation
• Counterfeit goods  violation
• Indecent goods display violation
• A fraud violation in the country of origin
• Expiry Violations
• Violations of extending the validity period
• Violations of changing the country of origin

Whether your purchase of the product has been made through a store or through the Internet and found that the product had manufactured defects or that its quality fell short of the promised quality, You can go to a consumer protection center in Kuwait, send a message via WhatsApp or contact them, and you can send the complaint through the application prepared by the Ministry of Commerce and Industry to receive consumer complaints, after writing a report to prove the case, and when the incident is referred to the judiciary if the parties do not reach a reconciliation, you need a lawyer specialized in consumer protection issues to ensure the best possible outcome.

The Integrated Legal Group is committed to providing a comprehensive set of services accompanying cases to represent its clients in cases of commercial fraud in Kuwait in accordance with the Regulation on Violations established by the Consumer Protection Act. And also, we are committed to protecting the rights and safety of our customers, ensuring successful outcomes, and providing the necessary legal support during representing them in the commercial fraud and beyond to reach the best possible outcome.